Terms and Conditions

This page sets out the rules that govern use of our platform and explains the relationship between you and us. It describes your responsibilities as an account holder, the checks we carry out, how promotions work in general, and the way we handle deposits, withdrawals and disputes. By using our services you agree to comply with these terms and any related policies we publish.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Do not share your password or let anyone else use your account. We may suspend or close accounts where we suspect unauthorised access, abuse, fraud or a breach of these terms. You must notify us immediately if you believe your account has been compromised.

Eligibility requirements

You must be eligible to register and use the platform under applicable law. We may refuse registration or block access for persons from restricted countries or where we cannot verify identity. We perform identity checks and may request documents to confirm name, address and payment details as part of our anti-money laundering and verification procedures. Account verification is required before certain activities, including withdrawals.

Acceptable platform use

Use the platform for lawful, personal gambling only. Multiple accounts, use of VPNs to bypass restrictions, bonus abuse or any attempt to manipulate games or systems are prohibited. If we detect prohibited activity we may suspend accounts, withhold funds and take further action. You should also use self-help tools and set personal limits if you wish to control your play.

General bonus and promotion rules

Promotions are subject to specific terms which will be published with each offer. General rules include a single account per person, eligibility checks before withdrawing bonus-derived funds, and limits on maximum stake while a bonus is active. We reserve the right to disqualify participants, adjust or cancel promotions where we suspect abuse or error. Full promotion terms will explain wagering requirements and eligible games.

Deposits and withdrawals

We support a range of payment methods and process transactions in the currencies shown on the site. You must use payment details in your own name unless otherwise agreed. We may place limits on deposits and withdrawals and require verification before processing a withdrawal. Large or unusual withdrawals may be subject to additional checks. Any fees or processing times will be disclosed when you make a transaction.

Dispute resolution

If you have a complaint, contact our support team so we can investigate. We aim to resolve disputes promptly and fairly. If a complaint is not resolved to your satisfaction we will explain options for escalation, including independent dispute resolution where available. Records of key account activity will be retained to assist in any investigation.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and, where appropriate, notified to registered users. Continued use of the platform following publication of revised terms constitutes acceptance of those changes, so please check this page regularly.